Help with signing in, capturing photos, campaign assignments, or anything else in the SCMS app.
SCMS supports email/password sign-in and Google sign-in. If you've forgotten your password, use the sign-in screen's account options, or email support with the address you registered with and we'll help you reset it.
Uploads need a network connection and location access. If an upload fails, tap it to retry — SCMS keeps a local copy until it uploads successfully, so retrying won't lose your photo. If it keeps failing, check that Location and Camera permissions are enabled for SCMS under your device's Settings app.
Check that notifications are enabled for SCMS under your device's Settings app, and that your device has a working internet connection. Notifications for new campaigns, upload reminders, and schedule changes are sent automatically once you're signed in.
Open the app, go to Profile → Delete account, and confirm. This permanently removes your login and personal profile. See our Privacy Policy for details on what happens to campaign records you've contributed.
Email sumitluvcricket@gmail.com with a description of the issue and, if possible, a screenshot — we'll get back to you as soon as we can.